NPS – Changing the color of the buttons

Branding the button color in your Net Promoter Score (NPS) email can help to create a more consistent experience for your users.

In the case of the Net Promoter Score buttons, the Copilot.cx team has built a custom HTML that outperforms most systems in adaptation to various screens and systems regarding button presentability.

Here's how you do it in Copilot.cx:

1. Open your NPS email in the Campaigns tab and click Edit Email
2. Click on the component with the rating scale to view the HTML
3. Copy and paste the HTML into your computer's text editor or notepad
4. Search for the hex code you want to replace, the default is the Copilot.cx #00b5ec
5. Open the find and replace tool and paste this hex code into the Find field
6. Paste the new color into the Replace field, then click the button to replace all
7. Copy and paste the HTML back into Copilot.cx, then click Save