---
title: "How to validate the data is right in Copilot.cx"
slug: "how-to-validate-the-data-is-right-in-copilotcx"
updated: 2023-04-03T10:49:18Z
published: 2023-04-03T10:49:18Z
canonical: "knowledgebase.copilot.cx/how-to-validate-the-data-is-right-in-copilotcx"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledgebase.copilot.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# How to validate the data is right in Copilot.cx

After testing the app with your user, here is how you can view the direct data:

- When you go into the Copilot.cx system, navigate to ***“Users & Devices” -> "Support"***.
- Here you can find a user via email/name, or the device by searching the exact device ID.
- In a user screen, you can see the following:

  1. Information tags such as activity or GDPR consent status.
  2. Basic data arriving from the app events system.
  3. Associated devices - click on them to view more device information.
  4. All events, searchable by dates, to review the exact events you have sent

![Seeing user](https://docs.copilot.cx/docs/assets//troubleshooting/troubleshooting_events_user.png)

Don't see data and want to see how your dev team can fix it? Send your dev team to [our technical troubleshooting page](https://docs.copilot.cx/docs/resources/toubleshooting/toubleshooting_events).